A member of the team will be in touch as soon as possible via email to update you (Amy). I have another shipment after that at the same center it was also delivered and received by manifest but all the items have been received. Order information has been transmitted to DPD. I have never had any issues because of this. _W.isCheckoutReskin = false; Unfortunately we have not been able to deliver your parcel. According to my DPD updates, they have not even received my parcel. A manifest is just a list of packages on that trailer. When you call, make sure to have your DPD tracking number handy, as it will help them to identify which parcel you are having an issue with. "Weve invested more than any other parcel delivery company in our people, our network and our technology.. I use UPS simply because the prices through Amazon are really cheap and it is mostly a reliable service. Start integrating with Ship24 Tracking API. .wsite-menu a {font-size:14px !important;} Neither DPD or the seller assumed responsibility and this issue had to be escalated to PayPal and we even spoke to the police. I then received a message saying I was out and they had left a calling which they hadn't (as he didn't even come to my door). You can also track your orders from other marketplaces on Ship24. "If our service is found to fall below our high standards, we will always investigate what happened as we want every customer to experience the best possible delivery service.". } else if(document.documentElement.initCustomerAccountsModels === 0){ For more information, head to the DPD website directly to find the best option for you. _W.themePlugins = []; _W.recaptchaUrl = "https://www.google.com/recaptcha/api.js";