You should always ask if you're suspicious or have doubts. Ripoff Report on: Trans World Entertainment - Trans world entertainment fye vip membership card scam albany new york . More time goes by and still no gift card, so a little over a week ago I give up on the gift card and call to cancel before it charges me for the month. I demand it to be stopped and to be given a refund! I put my item down and she starts asking me if I'd like to save 10% off my next purchase, not mentioning that there is a fee after 30 days. Write to: f.y.e. Why would I say no to an extra 10% off my next purchase if it's "free", right? This company is nothing a but a bunch of ### who feel the need to push things on you, and then lie to you when you want to cancel your account. and MexGalo84 the number is on your billing statement its [protected] and once you get the machine just press "0" and it will connect you to an operator you will have to give the machine your last name but it only takes a min. So as soon as I saw that I called, refused almost 5 times to keep it subscribed and got my $12 back in full. I can watch the movie I bought on Hulu for free now. Most people would read a contract before signing something that isn't a credit card slip By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. No Hidden Charges. Box 41248, Nashville TN 37204. As soon as your free trial is over, you will be charged for your membership. ranks 102nd among DVD sites. The following Monday I called and cancelled my card. Even dumber when she tells me to sign the bottom of this long receipt ( I thought she ran my debit card as credit and was having me sign that ) and I didn't read what was on it. Payment Options. I did not go on line to register my cared and now i see $11.99 coming out of my account, reoccurring every month and they say it was authorized on 3/5/15. Well I did pay attention when the sales girl told me about the 30 day trial and $9.99 monthly fee, I can relate to being charged when I shouldn't have been. FYE - backstage pass vip/magazine program. And while I don't "trick" people, I do know some cashiers do. I work in customer service and I know how to get what I want, and what I want is my money back. If nothing else I was actually suprised to immediately talk to an operator and not a machine. Can I cancel FYE order? This is a change from our prior procedure of just authorizing your card and then charging upon the first item in your order being shipped. "Is there anything else I need to know about this?" I then said that I didn't have to prove anything to him, and asked to speak to his manager, or give me a contact for a regional manager. Then he asked for my address and full name. Get a run around. As expensive as there products are you would think they would not have to scam consumers as they do. I'm not supporting ANYTHING! So, FYE needs to get their ### together, and quit cheating their customers. Silly me one last time for thinking that that last charge wouldn't go through. New Customers. I addressed each one of the original poster's complaints in my comment, and then some. I was also told to go online and fill out the information to register my card and after a certain amount of time, I would receive 20.00 or something in a couple of months. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. If you want to keep your subscriptions under control, install the DoNotPay app to monitor it. They've stolen close to $300 from me, and since the only nearby FYE closed down long ago (good riddance!) FYE offers its new members a one-month free trial that, will automatically turn into a paid monthly subscription. This review was chosen algorithmically as the most valued customer feedback. indefinitely?). It went fine, they stopped charging me and I actually had a credit for $16.99 on my bank statement. Posted 12/11/2013. You can cancel your membership from your smartphone, and it wont take you more than a couple of minutes. to delete your Beware of FYE's VIP Backstage Pass program | Boing Boing This comment was posted by a verified customer. The store manager has no customer service skills and the store it's self seems disorganized. I have demanded, and after a lot of ###, finally gotten my signed copies. Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. You would think that they would email me a notice of their discontinuing this service. Emma is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services. I can listen to the CD on youtube, or buy it for 6 dollars on Amazon or iTunes. Me: Yes, I do not want the additional charge. From the outside looking in, I know it's annoying to be pestered with a bunch of questions when you just want to leave. You need to enable JavaScript to run this app. This morning I checked my bank account and they took 9.99 out again ! plus, the receipt says, in black and white "unless i call to cancel during the 30 day trial, i authorize to autimatically charge $11.99" however, on fye's website it says nothing SAME DAY it was purchased. (Sometimes we are all caught off guard in high-stress situations). Share your photos and videos with others to prove the truth of your words. Write. I was interested in the discount at AMC and when that didn't work I called and cancelled. 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If you were talking to a customer and they told you about a discount card and you were not paying attention to them because you didn't think they deserved your attention then you deserve to be scammed I say. 7/15/71 is the info I am listed under, because I don't have the account number in hand. After giving it to him, he told me that I was not yet in the system (because it makes sense that he would have my name and birth-date if I weren't? Frustrated with paying for subscriptions you dont even use? A month later I receive the $12 charge and am disgruntled because I knew I forgot to call, I knew it was my fault. When I called they also verified my name and address, which was somewhat close to what it really was but was completely wrong. I imagine there are many more. 3 months later, I notice I've been being charged 11.99 monthly for this effing card. Then the VIP is Free for one month and a monthly charge of $9.99 or $11.99 per month after that which is for people who love coupons and has a printer. I'll call tomorrow to cancel. I call in a few days later after sitting on all the "fabulous" benefits and such, and in the call I was told *twice* that they would be keeping my account active. First of all, seriously, my password needs an upper and lowercase letter, a number, AND a special character?!?! You can cancel your membership from your smartphone, and it won't take you more than a couple. This comment was posted by a verified customer. READ EVERYTHING YOU SIGN! Believe you could get 10% off forever, no strings attached?, or B. Customer must call to cancel 1-877-351-2131 and can cancel at any time. I'm paying for something i didn't even know I was signing for, all i know is that the sales person told me I was going to B saving 10% on my purchase today because of a special promotion they had going on. So FYE has taken $11.99 from my account two months in a row. Use it to pay bills, renew subscriptions, clear dues I know whenever there's a long line of customers or it's been a long day, I tend to fly through the script offering customers things like the V.I.P., especially when I'm 90% sure they're going to say no. While unpacking, I noticed it had been opened previously, because of sloppy repackaging, but didn't pay much attention to that. The website states that I have to call their number to cancel, but from what others are saying, it seems that they will charge you even after you "canceled". Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I spent $25 in January and its already paid itself off. They do not take this discount and have no idea what I'm talking about. Without a signature. I want it refunded to me and want this to stop! Privacy Policy. A Backstage Pass can be purchased and activated at any FYE retail location, or on-line. I have tried a bunch of times to cancel this membership online to avoid hassle of calling and speaking to . We accept the following payment methods: Visa, MasterCard, Discover, American Express, PayPal, and FYE Gift Cards. As soon as I see that I call again, and this time I talk to a woman, and she tries to give me a different spiel about sending me 4 $10 rebates in addition to another free month. The only way is to call a 1-800#. It's pretty obvious you were at least partially at fault here. 3. It turns out you must first activate your pass and THEN cancel it, which it doesn't say anywhere. As far as I'm concerned, the cashier never got my consent and simply said "Let me sign you up for this thing and get you 10% off, what's your email?". $12 a month is a little too much for coupons. When they refuse to help you or anything, say that you want to speak to a supervisor, NOW or you'll keep calling until you get to one. I had received (without prior permission, nor any notification of) the FYE Backstage VIP Pass. Be sure to get a confirmation number or email for the cancellation. Tell the supervisor the problem, they will refund you for 4 of the months right then and there and then you have to submit a form in writing to get your remaining credits. Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. I came to notice TLG*FYE VIP was charging me $9.99 each month and realized exactly what it was. FYE can't cancel the card for you. When I did, I was informed that the optometrist had been out of practice since 2005 and had DIED in 2009. Next review. I said no, that we were all in queue, and it's my turn now, and returns don't take that long anyway. The $20.00 gift card you don't automatically get in the mail, you have to mail out for it yourself using the slip included in the VIP discount card package. FYE Backstage Pass VIP - Apps on Google Play Phone - +1-877-351-2131 Mind you, they didn't state something like "Are you sure you would like this canceled? Every single time. DO NOT GET FOOLED BY THIS MONEY LEECH OF A "MEMBERSHIP"! I was told tlg-fye was taking this out of my acct. He took my membership card from me and cancelled it. VIP is a $12 monthly membership that provides discounts at FYE and other participating stores. Track all your paid subscriptions in one place, for free. You need to provide a receipt. All you need is our capable app. This review was chosen algorithmically as the most valued customer feedback. Knowing how difficult it can be for sales associates to get people to sign up, I said yes. from your phone. Stay alert, friends. I went back to the store and the same associate was there, and I told him I had changed my mind. Its called Backstage VIP What is my FYE VIP membership number? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Is Fye A Trustworthy Website? - ultimatemembership.pro Well this just happened to my daughter. Create an account and enjoy these benefits: Quick & Easy Checkout. You save 10% in FYE stores and can print coupons from the website for a large verity of stores. Your just in here to troll, not to help. At this point I got suspicious, so I asked, "Why do you need it?". FYE - called to cancel could not get through on four consecutive days. Without my consent or knowledge FYE charged my debit card $11.99 for a program I know nothing about. it suks that you have to be rude and crazy to get through to these people but do it! The cashier told me that I would save 10% on my purchase so I did. I worked at a mall this holiday season and whenever I shopped at FYE the clerk would ask me if I wanted it and usually I would just say no thanks. Backstage Pass VIP subscription service that you no longer need just became so much easier. I looked on the receipt and found it. How do you see if my BJs card is expired? The number for the customer service is [protected] and after that there was a little bit of automation and then Martin. Why Is Fye Charging Me? - ultimatemembership.pro They said they cant do that. On the next screen click the cancel link under the magazine cover image and follow the prompts on your screen. Additional membership benefits, included only with a Backstage Pass VIP membership are available within 2-3 days of purchase. Never signed up. DoNotPay wont let companies charge you after your free trials expire! 44 Montgomery St. San Francisco, CA 94104. TN 37204-1248. Phone - +1-877-351-2131. To criticize the organization as a whole is ridiculous. but in my situation the person spoke, I listened, and I benefitted. Are you tired of paying for your subscription with FYE Backstage Pass VIP? Here is what you have to do: Once we cancel your subscription, you will receive a confirmation email. FEATURES: No printing! Ask the agent to cancel your Backstage Pass membership. When you want to cancel, be certain you have your cancelation number. I decided to check out this AMAZING service, so I log on. May I speak to your supervisor?" There was dozens of people in line, so I signed up, not knowing I was going to be paying $11.99 a month. At this point I'm really confused because she never told me she'd need this much, but I just went with it. I did not have one after I canceled and then I was charged the next month. If youre not satisfied with the service, your only option is to cancel it. You can almost always get a refund from things like these, AHHH I delt with the same issues as most of you they told me i could cancel within 30 days to avoid any charges and then month after month i was charged $11.99i called 2 more times after that to cancel and they just rambled on about the deal but told me it was canceledby the time i was charged the 3rd month i was furious i called up and was a complete [censor] and got through to the supervisor Thomas. We aren't all terrible. Jan 11, 2010 6:47 pm EST. Box 41248, Nashville, I figured I wouldn't cancel it right away because I was still waiting for the gift card (but by now of course I had spent more on the membership than the $20, but I wanted to use the gift card along with the discount). But, even so, you'd have to be a complete idiot to fall for it. After locating the magazine subscription you would like to cancel, simply click on the manage button. Customers get an immediate 10% discount on their in store purchases. I made the purchase in January! I'm shivering. f.y.e. No interest and no After all, that's partially what this site is for, isn't it? Yes, 11.99 is crazy. I was asked my info at the register like 75% of stores do now a days to help market their products. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. But we have quotas to live up to. to which she replied yes. As I said, they are two seperate things. Today, I called the company and asked to be removed. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. You need to enable JavaScript to run this app. I checked my records and there was no charge. Back to the main point, though, I agree with you when you say that you shouldn't agree to terms you're unsure of. So far I have had no problems. www.fyevip.com By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. **15% Off Sitewide! Second, even if you cancel it they will continue to charge you. Who the hell do you think you're calling uneducated? Without consent. How about I give you my address and I'll show you just how uneducated I am!? LO AND BEHOLD i am getting charged 10$ a &^&*^( month for a service i SPECIFICALLY said no to. If you dont want to waste your time compiling letters and waiting on hold when contacting customer service over the phone, dont worry. I ask why. It's not our job to make you keep it. I agreed to the backstage pass club and also understood the free magazine arrangement which basically was in my hands, because if I did not cancel in time I would start being charged $11.99 per month. Well I did just that. There were six people in line and one person behind the counter. We recommend that upon receipt of your order that you contact Customer Service for a return authorization. Well, last night in my rare instance of checking my bank account, I noticed an $11.99 charge for FYE VIP BSP. File Federal & State Taxes for Free. Always interest-free. He said the address it was sent to, which was the WRONG ADDRESS that they had from before. I called and complained and they said they world cancel again. I don't care about your damn ~quota~, what everyone at FYE is doing is WRONG and FRAUDULENT. Write. Only FYE Backstage Pass VIP members can access and use these deals. Because, when people do sign up for the backstage pass, THEY ASK ABOUT IT FIRST! I forgot to call. credit checks. I wasn't even there during the month of March. 2s I used to work at Frys Electronics when I was younger and they put a lot of pressure on saleman to sign people up for their credit card. I got a return e-mail within 2 hours. Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. :], Ok, I apologize. I hope this solves everyones problem. These people are very sneaky to say the least. has a consumer rating of 1.59 stars from 32 reviews indicating that most customers are generally dissatisfied with their purchases. After entering the number, I was put on hold for 3 minutes before reaching a customer service rep who asked me for my name and birth date again to verify if I was me. (right on the cover.) It's ridiculous how much there charging for this DVD I want, How could you not have the DVD in any of your 9 locations in the state of GA, but course you only have it online. I would go with the issue is with you whether you were told or not. How to cancel FYE VIP backstage pass - YouTube I work in retail, as well. He then told me that I had opened the box, so I had no choice.
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