Cb2 is known for sleek, buzz-worthy designs that evoke a sense of downtown cool. From the second you enter the storeBOOM. Chairish uses cookies to enhance your experience, allowing features like. Wonderful items. They get five stars. CB2 Bucatini Rug. I'm really happy with my CB2 experience! I will say that West Elm's furniture is only a step above Ikea and that Anthropology's is very well made and thoughtful. Very frustrating. list of cookies. When I moved to Arlington and began purchasing home goods I immediately thought CB2. It looked great and I ordered 9 of them! The last top pick of shoppers at CB2 are their beds and the matching nightstands, dressers, and wardrobes. For one low, flat fee per trip, we will deliver every piece of furniture in your order regardless of the number of items. Me out loud: can you please check if you have it in stock? The items we did order arrived exactly when we were told they would. Visiting from So. CB2 offers a variety of sectionals and sofas that fit in with their modern aesthetic. I called around July 23rd to see if it's ready after receiving no confirmation and being charged for it already. CB2 is very hard to enter without walking out having spent a massive amount of money! Other than that, good CB2 designs. They were professional and answered all my need. Our team is well-versed in RH and works with dealers and sellers . We bought 3 furnitures from store, and turned out 3 of them had different defects. CB2. The quality is mostly there and the staff are most of the time helpful. Don't hesitate to purchase from CB2. That means every piece of used Cb2 furniture you see on Chairish has been vetted to ensure that its in new-to-good vintage condition, with no major defects. In the beginning, I tried to track them down. Shop our Excellent Inventory of Newly Made and Vintage Restoration Hardware. If you want to update your home, look no further than CB2 for inspiration. Ordering in store made the situation no easier. CB2 Furniture Reviews: 2023 Product Guide (Buy or Avoid?) - Slumber Search Check your text messages & reply "Y" to receive your discount code. So we decided to get the dressers and bed stands and change the handles out. The delivery day comes around and we get a call from our building that the delivery drivers are downstairs. Waited patiently & no One even asked my for help or suggestions. Door-to-door service doesn't mean saying bye-bye to bargaining, however. CB2 Coupons, Discounts and Promo Codes 9 Verified Coupons for April 28, 2023 Updated April 26, 2023 Want to donate 0.25% of your purchase? They ordered my items and helped me to reschedule a delivery in advance. Thank you Mary your service was impeccable! My biggest gripe is that CB2 rarely has sales, making those who like to save a buck wait it out or just buy it full price. I have yet to hear anything. CB2's beds start at $100 for a basic metal bed frame and go up to $2,000+ for sleek, leather beds. My husband likes to come here and bring interesting things home. I needed to use the restroom and a helpful sales associate unlocked some back doorway to let me back. She was extremely helpful, pleasant and patient with our purchases. Parking is $6 but they can validate your parking here and get $4 taken off. This can be no big deal for some, if you don't need something for a long time (i.e. Furniture Starting at $199 Shop All (157) Shinola Runwell Wood Frame Sofa Clearance $1,999.97 reg. Look. Seriously? This review is based on my experience only, on the purchase of a couch. Solid work for a company that prides themselves on their customer service. When I decide to redo any other room in my apartment I will definitely be going back to CB2. If you desire something a little more glamourous, opt for a Crate & Barrel mirror. After almost two hours on the phone with difference representatives, they try to reschedule. She is hoping they can rectify the situation because she loved the store but she is starting to fall out of love with them after being ghosted. You can do whatever you want after it has been delivered to your home. I love the products this store offers and I used to go to the shop in Chicago when I lived in Milwaukee, so I was hopeful when I finally got into the Minneapolis store. Nothing happened, spoke to the manager and blew me off, told me there's nothing she could do. But it seems the absolute height of arrogance to just allow your dog to step all over brand new furniture, and not one single store employee stopped this woman. However, when we sit down on ours, it feels like the cushions are filled with the same stuff as a bean bag, and after you are done sitting on it, the cushions do not recover their shape. Obeid, Ross As Crate & Barrels resident kids line, Land of Nod provides playful and trendy furniture thats ingeniously designed to transition from babyhood to the tween years and beyond. I 100% regret doing my wedding registry with this company. It took 10 days, three more days than their ETA, which they kept changing to the next day and the next day and the next. Many of the items I wanted to purchase were not in stock, If anyone is looking for the best furniture, I can't help but wander into CB2 as often as possible. Minimalist lines and bold silhouettes give your floor plan a fresh perspective without detracting from the room's understated elegancewe're talking marble, concrete and a sleek black and white color palette. Whether you're revamping the living room, bedroom, dining room or bathroom, shop our collection of unique furniture sales and decor discounts to See photos. When it arrived, I received daily emails reminding me I had 14 days to pick it up. I purchased $1200+ worth of furniture in late July, which was in stock, for delivery in early August. Glasses are too flimsy and the ceramic dishes crack easily as well. Don't. I asked how is that possible to just find out. First round, hardware was forgotten. One of the best online stores for pre-owned furniture is AptDeco. Glasses are too flimsy and the ceramic dishes crack easily as well. The company takes great pride in craftsmanship and pays particular attention to design, the choice of materials to make its products and the . Used cb2 in NYC on Kaiyo online used furniture store. I'm not sure how they plan to sell much with this approach. Brianna at the Berkeley store is a star. The poor quality of CB2's products is not worth the heartache. I love this store. For. So I will order one I tell the clerk who looks distressed and says the table will not be available until early June. Give all your stuff a place of its own with trendy storage furniture. For those that are unaware, CB2 is the cooler more urban and modern sister of Crate and Barrell. I did like how this store is located right by the CTA Red Line so it makes traveling from downtown to this store pretty easy. Nice enough staff Lovely but not a good shopping experience. ACCENT CHAIRS COFFEE TABLES MEDIA CABINETS DINING FURNITURE DINING CHAIRS Dining chairs start at $159. I recently went to the CB2 (1730 4th St location) to purchase an item that the CB2 website claimed was in stock, I also had called the store to confirm they had it and was told that they did have it in stock and that it was available. I popped in on a Friday afternoon and not one acknowledgement of my presence while walking all through it. This is all so so disappointing because we pay them a premium for good customer service and products, of which the first is very much lacking. I loved it! are fair to somewhat expensive depending on the particular piece. Can't wait to buy more from them! Overall, very happy with my purchase and superb job from the CB2 team. Plenty of nice plateware and friendly faces at Sur La Table and Williams Sonoma no need to return. Can't beat that. With about 100 different dining table and chair options respectively, CB2 dining furniture has an overall modern look with clean lines. My orders were all for furnishing a new temporary apartment (aka I dropped some real cash there) and all the Cb2 furniture I ordered was awesome, comfortable and cute. Big CB2 fans, thanks again! Everything we've purchased from CB2 is great quality and stylish! The staff is extremely friendly and helpful, and there's plenty of metered parking next to the store. It's a story of the men and women who bargain hard and keep costs low to get you the best values for the money. After looking and trying all the couches in the store, me and my boyfriend decided on one. I am completely enamored by their eclectic and modern designs and products. I absolutely LOVE my new comforter. After I purchased my pouf, I asked how I can take this pouf (which was in a large cardboard box) downstairs since we were on the second floor, she looked at me like I was an idiot. If you want a wider variety of home stuff, you might have better luck at Crate & Barrel. My problem is that the time was not communicated to me. I had a reward certificate that I wanted to use and the cashier (incorrectly) informed us that they expire within 90 days, so we weren't able to use it. My dining room table a month, my dining room chairs 2 months and now will be waiting 2-3 months for my credenza. 15% back and a voided warranty? The whole process took 40 minutes and he was super patient as we debated whether we wanted it. CB2 is Crate & Barrel's more affordable furniture and home brand, with a focus on their online storefront. Thank you. Shima, our sales person, was very helpful and made sure the desks were in stock. He sets up delivery for Friday 9/11 and says they will call to confirm on Wednesday 9/9. Apparently it is THE ONLY CB2 STORE in Illinois! When I was down to 2, I decided to leave a review. Incredibly awful customer service. CAD 8,097.00. The only bummer about this store is that I find that often I see a cool item/furniture in their store, and it's out of stock for several months. But the staff are super nice and I love that they have a pick up door in back so you aren't struggling to carry heavy items/furniture to your far away, uptown parking spot. The Ultimate Guide to Online Furniture Stores : r/LivingSpaceSales - Reddit This would normally be okay if timing wasn't an issue, but this is extremely burdensome because (1) we already planned to take time out to make sure we would be present on 11/16, and (2) this is being delivered to a condominium where you need to communicate with management. Fine! Look for FSC Certified to find our collections crafted with wood thats sustainably sourced. So you call and they advise "Oh that will be due this weekend so you will receive next week" So you wait and wait and again no delivery. I drove an hour and half to the warehouse,missing work,and then got home to realize the coffee legs were missing. Accepting a final sale, however, would void the warranty. So I'm trying to talk to the guy can you maybe call the store to figure out why you're missing parts? So go ahead and check this place out, I guarantee you'll leave with at least 3 things! Note to the company - if you're sending a replacement product because your first one was broken upon delivery please make sure that the new one isn't broken too! West Elm look. The 18 Best Places to Buy Furniture, According to Interior Designers I love the prints and patterns here: geometric shapes, animals prints and shades often in earth tones. I explained and they said they'd get back to me. If you continue to use these Privacy Policy. I called to find out if they had in stock a replacement for a glass globe that I broke on my firefly pendant light. A shout-out to Martice for the excellent customer service. candles and other home decorating essentials. And also could occasionally buy accessories as gifts for friends I have bought from CB2's catalog quite a bit, And was very excited when the store opened. They have interesting furniture and items inside if you are looking for something different. CB2 Holden Two Piece Tufted Sectional . Privacy. To my dismay, I heard the clanking of broken glass upon taking the boxes out. They also told me there was nothing they could do but notate my account that I've called in. tldr; Unclear stocking delays bathroom renovation - I needed a mirror for my bathroom renovation and was excited to see that the one I wanted was listed as in stock at this location. I guess they have that tied up in a neat little bow don't they? Well, turns out that after ordering the new hardware that the centers are actually larger (3")than we thought and not all hardware and products from Cb2 are interchangeable. Just add some cool decor plus a large rug underfoot and voilayour space is ready for everything from lounging solo to hanging with the crew. Terms of Service and A one-stop shop for everything from furniture to bedding, Crate & Barrel is the purveyor of all things minimalist, yet homey. Gently-loved, secondhand Restoration Hardware is a modestly chic addition to any home. I've waited close to 3 months for hanging shelves. I knew I had family coming at the end of summer so there is no way I would have ordered these items had I been told 8-12 weeks and of course CB2 gets to keep half my money if I cancel the order now. The cons: Delivery delays for some shoppers. Discover CB2 furniture, used and new, up to 70% off. Alas, my prayers were answered! Love this location! I recently just purchased some outdoor dining chairs from their Memorial day sale. Over the winter we stored it as suggested, clean with the cover purchased from CB2. Beldock, Kristen Finally I get out of the store, only to find as I looked at my receipt that I had been misquoted a price on a hanging frame, and I was missing 2 of my items. cb2 irritated me three times with bad product, bad policy, and bad customer service. The flatware lost its copper tone which I always washed by hand with cold or room temperature water as directed. All of their furniture is well made. *** i gotta table to lighten the mood of the dining area in my lil place i wanted contemporary, functional, yet casual this one met all needs. On a recent trip, we found a beautiful pillow cover for $40. The reason I am only giving it 3 stars however is the company has an unusual policy that if you buy something online, even if it is defective, you cannot return it to the store. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. More info. We believe "sales" are unfair and misleading because often times retailers . The only thing that I question is the prices. One of many furniture stores in area It's niche is modern furniture at moderate prices. Last but not least, the sofa which was assembled by their technicians started to shake after within a year use. The auto response is an empty apology and when you call in you get the exact same thing, empty promises that never happen. Just canceled my order since the new ESTIMATED eta is early to mid - August. Every step of the way I had to come up with what the store could possibly do to fix it for me but people I talked to were just so unwilling to help. Then, round out the look by choosing coordinating dining chairs based on your preferred mealtime vibe. I look forward to going back during the work week! The papers meant to wrap the glasses were placed on top. But she made a call. I contacted CB2, we've gotten the runaround. Customers are happy with the clean and modern design of their beds, although some issues with beds being squeaky or having durability concerns were mentioned. Prelim review: CB2 is a beautiful modern furniture spinoff of Crate and Barrel aimed at young professionals but the problem with CB2 is that the build quality is a bit lower than Crate and Barrel (almost nothing is made in the USA), and the pricing is still very high compared to what you can find at furniture stores like Ashley's Furniture. While some of the sales people were helpful in bringing out items we requested from the back, the cashier who rang us up (short-haired blonde woman) was unfriendly. All the more seasoned employees were around and saw that she needed help, and nobody offered to help. I enjoyed working with their friendly and knowledgeable staff to dream up my holiday decor and add a few pieces to display and use heat round. I can't purchase another table with the store credit amount and given all the product issues I'm not sure I want to. Another upsetting part was he started throwing favors at me about CB2 removing my delivery fees. While picking up the boxes, no one working informed me that the last box was backordered. When I arrived at the store the employee helping me was unable to locate it so I had to order it and was told that it would be available to pick it up in-store in a week. In the end, we had to drive over 50 miles to the store at San Francisco to pick up by ourselves. I stayed about 15mins looking around and walked right out I guess the workers here were having a don't care Day this day. Our collection is a best-of-the-best edit thats been 100% curated by our in-house style experts. However, I came in on a Saturday night, and wasn't really greeted in any manner. Not a calm setting. Warehouse Sale: Up to 60% Off Outdoor Furniture & Decor Clearance - CB2 So spare me the attitude. Highly recommend! Two delivery guys showed up with four huge boxes of furniture pieces, dropped it right by the front door and REFUSED to assemble it. A quick bell ring, answered by a super friendly young woman who checked my receipt, found my items, and loaded them in my car. Thank you! I parked in their lot and went to get coffee across the street quickly before going into the store. But overall? Upon opening the two boxes I realize a few of the leg sliders have fallen off in transport. Leave me alone, cb2. Spent around 4-5 hours and finished at 2am, and of course got late on my job on the next day cause I was so tired. Really disappointing customer service and communication all around. If you continue to use these . Sure, this stuff isn't crafted in the US of A and it isn't going to be Restoration Hardware quality, but it is what it is and the prices typically reflect that. This best-selling coupe is (finally) back in stock, UP TO 30% OFF DECOR, BEDDING & ENTERTAINING, Clara Have had issues at other furniture stores but not here. The staff was friendly and helpful. Not only does this make CB2 reviews useless (I strongly believe they suppress only negative reviews) but it raises serious ethical issues about how they do business. They have parking in the rear underground parking lot off a side street. After being told last week that the bed would be in stock on 7th August, I just got off the phone with them and now it's looking to be in stock "vaguely late August to early September". Before we decided to take matters into our own hands she went to the store to see how they kept their pieces together. I will stick to ordering online from CB2 because this store will leave you frustrated unless you are making a large purchase. Was just told it was now scheduled to "arrive at the warehouse" in 16 days. Dining room table arrived without legs because the legs were never ordered. Holden 2-Piece L-Shaped Grey Tufted Sectional with Right Chaise. They sent us items that were used and missing hardware. Upon unpacking, the couple realized that similar goods werent available in Chicago, andcue the entrepreneurial lightbulbdecided to open a boutique solely dedicated to quality, European dishware. They sell great, design forward furniture and household items at more affordable prices. They have many of the furniture pieces on display which is important if you'd like to see an item in person. You have the option to disable non-essential cookies below. A unique blend of modern as well as contemporary you can really tell that stylewise this place is gearing toward a younger generation of home decorators but unfortunately they really fell short of making it attainable style. None of the employees were stopping this woman or asking her to get her dog either off the furniture or out of the store. This company focuses on policy and not customer service. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Also, online it says multiple items have been fulfilled but guess what.. we haven't received them. Shop with us to discover a wide array of options, sourced from consigners located all over the U.S. Get access to furniture being consigned in NYC, San Francisco, and Dallas all without ever leaving home. Because it is a floor model " I was told. He honestly made the experience so lovely. Unfortunately, I did not choose to purchase with this company due to the height of the furniture. I also wish there was a way for my online CB2 account to sync up with my store account or Crate and Barrel app. Today I went back to replace four broken champagne tubes and one martini glass. Bitter disappointment at this place. Look no further for fun, trendy furniture! Here at Chairish, we help consignors and designers offload their used Cb2 furniture to support a sustainably chic planet. All of the furniture I've put together has been relatively easy though, such as just screwing on legs to the bottom of a bench. The options are classic, contemporary, and of-the-moment. Me: I ask the second person at the cashier if he can check if it's in stock. Mother's Day is May 14. I waited every night for delivery as promised with my items which I actually wanted immediately. BEDROOM FURNITURE Where is the warranty now? Crate & Barrel bed frames are what sweet dreams are made of. No follow through once they have your money. UPDATE: the furniture was delivered but one item came damaged. Quick notes on furniture shopping: I had fun browsing this store and thought many of these pieces would've had a place in my apartment in college, if I didn't buy everything second-hand then. I bought spares, accounting for future breakage. They also very rarely have free shipping available on larger items and so on. THE FURNITURE SALE (PRICES AS MARKED) Salon 4-Piece L-Shaped Brown Leather Sectional Sofa. Why must you play with my emotions, CB2?! If you're buying furniture for a new home, and need to buy several pieces, and love CB2/Crate and Barrel, I would highly suggest their credit card. I know that now Karen. That type of customer service made me rethink why I had gone in there in the first place if this is how you would treat a paying customer?? I called in February and said they're not sure so they'll call me when it arrives. I'd like the table fixed. I have bought several things from cb2 including their Marta glassware. The managers should re-consider training for " TOMMY", especially if he is client facing. Maybe it's just me, but it seems like that level of helpfulness is becoming more and more rare, so it's a real delight to be greeted by people who are energetic, enthusiastic and really seem invested in helping the customer. We love the style of CB2 and we were super excited to see that they had opened a store in Denver, but when we went to check it out and a sales woman with short blonde hair and glasses glared us down and kept pacing back and forth past us the entire time we were in the store because our two year old was with us. As for customer service, I've not had any issues but the staff isn't remarkable in a way that I'd rave about customer service. Besides, I'm not an idiot and am well aware that CB2, along with other stores, markets mass produced items and just labels them with their logo to up the price. "Yup". She then changed her story and said that CB2 stopped doing that and the hour free parking was no longer honored. This is how my trip to the store went today: I walk in and there is no other customers in the store, I approach an employee: Me: Hi, I want to buy this clock you have on display, how can I get it? The shipping costs at cb2 are very clear and very reasonable. Service was really helpful too. I will definitely go back with this type of service. So it's been going on for awhile (years) and they've done nothing to correct issue. Overall a good place to get ideas for modern design and rooms but I won't be making any purchase in the foreseeable future. $304. When it comes to textiles, Crate & Barrel is known for its reserved geometric prints and every-color-of-the-rainbow solids. I understand special order items take a while to order. I wont be purchasing here anymore after I use this gift card. I'll stick with Ikea. The quality is also so great! Ordered an item from this store for almost 1K. But since they consolidated to the North Ave location and expanded across the country, they've gotten a lot better and have some great stuff. it was like she could not gather 1 ounce of creativity to just answer the question honestly, instead of say, well um, um, I guess it depends on the taste. They reserve the right to hide reviews mentioning shipping/delivery and many other reasons. AGAIN, I had to speak up and say I was in a hurry and to please help make the transaction go faster, and to find the items that she could not scan in. Notably, this is one of the few . A few days after purchase CB2 calls me to let me know that I can have it delivered the following week but considering we were away during that time we decided to stick with the original date. Turns out the delivery team forgot to bring and install the piece that holds it all together. If anyone is looking for the best furniture and decor,this is the right place.Yes it is a little expensive but you get what you pay for.Just today I got some amazing very original espresso cups from there,and I could be happier with my purchase -what a stylish cups made in Poland,not in China! They have many floor associates around to help you that you can ask. This feels so amateur. I replied with my order number and this is what I got- "Unfortunately, we are unable to assist in this case. I didn't want to chance it. Just moved from LA for work to open a new hotel. Hello! Crate & Barrel mirrors come in virtually every shape, from circle to square to starburst.