stubhub notice of dispute

The Court understands that StubHub may dispute the facts as alleged in this case, and it will have an opportunity to address such . Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! My Tickets. 0000004513 00000 n This article was co-authored by wikiHow staff writer. Your account will stay inactive until you: Drop the dispute Pay StubHub the amount you owe Was this answer helpful? Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Go to 'My tickets' then Orders in each one to see if you bought tickets. StubHub provides an online platform and related services ("Services") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events ("Tickets") and we may make such Services available internationally via one or more of our websites, our mobile applications and/or associated services . [2] StubHub said theyd refund canceled tickets, but now theyre taking that back (StubHub is here for you. 0000017831 00000 n You have just learned a valuable and expensive lesson. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. https://31-cache11.stubhubstatic.com/cms/content-content/legal/images/Notice_of_Dispute.pdf. So I would encourage everyone to file for arbitration. 0000016898 00000 n I am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee. It took 7 weeks for them to get back to me outside the 30 day window it states on their guideline policy. 2 if you have questions about buying tickets. 0000009849 00000 n No matter which option you choose, you must also send a copy to StubHub at the following address (which is different from the address where you sent the Notice of Dispute form): StubHub, Inc. She was just relaying a message. Its been well-reported in the media[2] and is the subject of a class-action lawsuit. The notice of dispute must be addressed to the other party as per the official address and person specified in the contract. Orders. [3], What you may not know, however, is that StubHubs user agreement[4] contains a provision that lets you file a refund arbitration claim against StubHub and requires StubHub to pay all of your (and their) arbitration costs. March 28, 2020 (https://www.sbnation.com/2020/3/28/21198101/stubhub-refunds-canceled-event-ticket-nhl-nba-concerts). The game was supposed to take place on March 23 and it never happened. ]T CREO SYSTEM SP Z O O Company Profile - Dun & Bradstreet 0000001764 00000 n 0000017307 00000 n All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. Yes How to Request a Stubhub Refund [98% Success] - DoNotPay Stubhub Reimbursements For Canceled Events Mass Arbitration After the switch, you will enter the email address you use to access the community in order to reset your password. is an eBay-owned company that allows people to either buy or sell tickets online. [5] Better yet, because the arbitration proceeding is administered by the American Arbitration Association (AAA) and its consumer arbitration rules permit the arbitrator to award you any legal fees and costs you could have received in court (consumer-friendly California law applies per the user agreement),[6] you can hire a lawyer to file your refund arbitration claim and StubHub will likely have to pay his/her fees and costs too. 4 if you have questions about listing tickets. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. Tel: 601.427.4050 If you have a dispute with StubHub, please contact StubHub US Customer Service at 1.866.788.2482. Just log into your DoNotPay account using any. No representation is made that the quality of legal services to be performed is greater than the quality of legal services performed by other lawyers. 0000009736 00000 n I live in Singapore where the StubHub app is not avail. Dispute Letter - How to Write (with Sample Dispute Letter) Prices may be higher or lower than face value. This article was co-authored by wikiHow staff writer, Eric McClure. In conjunction with my Notice of Dispute with StubHub I also filed a dispute with my Chase Sapphire Reserve credit card. Anybody hear about this? REMSTAD SP Z O O Company Profile - Dun & Bradstreet How to Get Faster Response From the StubHub Fraud Department - DoNotPay [5] If your refund demand is for more than $10,000 (which seems unlikely in most cases; if youre buying those kind of tickets, take me with you next time), you may be required to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis. If you can do that, it will be up to the arbitrator to determine how much StubHub must pay for the arbitration costs. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. StubHub gets a lot activity from users on Facebook than it does on Twitter. Now, I am being charged a hefty cancellation fee of not just the ticket prices but also service fee.
PDF StubHub Notice of Dispute - img.vggcdn.net A form for initiating arbitration proceedings is available on the AAA's website at. PDF StubHub Notice of Dispute Irvine, CA 92606. Customer service all the way to your seat, 2000-2022 StubHub. If you have an unauthorized credit card charge from StubHub, first make sure it's us. Luckily, weve compiled (and tested!) By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Design Yes No Still Need Help? No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. What I'm saying is that I exclusively use this credit card for consumer purchases because I know that Chase will have my back for any defective items beyond the date the the merchant is able to return or address. By using our site, you agree to our. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. The Legal Department has 60 days after receiving your Notice of Dispute to resolve your claim. There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. Account number of identifier. Event, artist or team. Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. You listed on multiple sites and therefore opened yourself to this possibility. The bank issued a charge back. All information called for in the Notice must be provided, including a description of the nature and basis of the claims the party is asserting and the relief sought. sID[3Z,6&- jId:"L*M 2h(q;jwGkKFLbDK/y6K5VYM 3}@nIR]apkDUN?)Bu%YJ'$}6qUQEb3N-V!E LA26m lR(VzCJ!19Y*3Z1iZeE Iv5=+o2+skl|p$a"+ $=q%=DM'+%PD&{]^=qt:$N^ GhS_QZuc0 endstream endobj 65 0 obj <>stream I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. 0000000816 00000 n The fault lies with you alone. |o`3`=C-L7W,`el0\u@`67f\ /dC + Sorry we couldn't be helpful. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. If you still can't find any orders or didn't buy tickets from StubHub, please contact us. Christian & Small LLP represents a diverse clientele throughout Alabama, the Southeast, and the nation with clients ranging from individuals and closely-held businesses to Fortune 500 corporations. Hurry up and access DoNotPay from any web browser to check out everything we offer. Our corporate social responsibility program is focused on education, and diversity is one of Christian & Smalls core values. (Techdirt valiantly tries to cover them here. Virginia, USA. They'll respond within 30 days. All Rights Reserved. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. [1]You already know that. You will enter your community username and new password and done! Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. |, How to Get a Refund from StubHub Because Getting a Future Credit for an Event That May Never Happen Just Sounds Sketchy. ^H^Cb3WN&Mt~8TxTCiE(HUlA/L$\? !/r By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Surface Studio vs iMac - Which Should You Pick? This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. When you transfer tickets on Ticketmaster, it generates an email that indicates that the tickets have been forwarded. A copy of the Demand for Arbitration Consumer Arbitration Rules form is available for download from AAAs website[10] and a copy is appended to this article as Exhibit B, StubHub Article, Consumer Demand for Arbitration. trailer <]/Prev 51923/XRefStm 1008>> startxref 0 %%EOF 82 0 obj <>stream endstream endobj startxref They mention on their website that you should call their normal customer service number to ask about adding an event. Suite 1800 Financial Center The company prides itself on being a Fan-to-Fan service. . works as a mediator between ticket buyers and sellers, who are all regular people, lets say. For more information, please see our By matching highly experienced lawyers with specific client needs, Christian & Small develops innovative, effective, and efficient solutions for clients. Thanks to all authors for creating a page that has been read 59,334 times. hbbbd`b``. Blackheart Concert Tickets and Tour Dates - StubHub V~>Wpu( `^8A@*$'+LUx UjP0U6UC`~@ ET.dPJ!(qmuRpL/=3@xrtn"L3|HP@ JC%Y!mA-' b&K0B\pIk=v'G_5{G.ugCz~Cn5/\}e j^JNBj|O. _hh F fmf6`+fxx'd`FR#G8)1r3}v7.I07[n6 ~ulIRqfnF4 _ : StubHub is the world's top destination for ticket buyers and resellers. If you click on the link above you can download the form and fill it out and send it via certified mail to the address. There are three variants; a typed, drawn or uploaded signature. 0000013668 00000 n StubHub has 30 days to respond and after that you can file to proceed to arbitration through the American arbitration Association where the case would be heard via telephone through an arbitration proceeding. Industry: Utility System Construction , Other Heavy and Civil Engineering Construction , Other Specialty Trade Contractors , General Freight Trucking , All Other Telecommunications See All Industries, Highway, Street, and Bridge Construction , Water, sewer, and utility lines, Heavy construction, nec, Wrecking and demolition work, Excavation work, Special trade contractors, nec, Trucking . I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Required fields are marked *. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. Tel: 251.432.1600 Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. StubHubs FanProtect promise boasts that every order is 100% guaranteed because 99% guaranteed just sounds sketchy.[11] If you think that is a broken promise because receiving future credit for an event that may never happen just sounds sketchy too, file a refund arbitration claim to get your money back. Notice of Dispute. %PDF-1.6 % We are changing the way you register and sign-in to the StubHub Community. Privacy Policy. 8, Ch. Perhaps Its Time to Switch to Something Other Than StubHub. Check out the table below to see the best alternatives to StubHub. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. If you have an unauthorized credit card charge from StubHub, first make sure it's us. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. 0 My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. Suite 204 Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. . User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. With offices in Birmingham, metro-Jackson, Mississippi, and the Alabama Gulf Coast, Christian & Small focuses on the areas of litigation and business, is a member of the International Society of Primerus Law Firms, and is the only Alabama-based member firm in the Leadership Council on Legal Diversity. No. As others have replied, you don't have any grounds to dispute the fee. How to Serve a Small Claims Case | Dispute 138 0 obj <>/Filter/FlateDecode/ID[<6D5A080239669B4E8D74EB9C14FB44CD>]/Index[96 90]/Info 95 0 R/Length 160/Prev 119390/Root 97 0 R/Size 186/Type/XRef/W[1 3 1]>>stream The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? Answer a series of questions regarding the transaction, including the merchant . StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. If you don't want your tickets and file a dispute, we'll deactivate your StubHub account. Create your signature and click Ok. Press Done. DoNotPay records the details of your purchase to boost your chances of winning the refund. The card cost $500/year to have and has excellent purchase protection. {cY~3UJ1LUh_p0xD3;UhmkD^Fbhp&k!U(gy?4fJ hBX$_f5` LgZ@g]4Y2OuWX#-Yhz6Z4Say*]jw#25i:a Y endstream endobj 63 0 obj <>stream endstream endobj 97 0 obj <>/Metadata 12 0 R/Names 140 0 R/PageLayout/SinglePage/Pages 94 0 R/StructTreeRoot 22 0 R/Type/Catalog/ViewerPreferences<>>> endobj 98 0 obj <>stream StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. The clause is designed to protect both buyers and sellers. hb`````e```_ 08-11-2021 07:33 AM. Pursuant to StubHubs user agreement,[8] youre required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. 505 North 20th Street Pro tip: Each number appears to go to a different department. Disputing A Charge = Locked StubHub Account? If you still wish to file a complaint, fill out their notice of dispute form and mail it StubHub's legal department. Cookie Notice Keep in mind that you may not be refunded in money. It is possible to request a refund on a purchased StubHub ticket manually. In essence, the notice of dispute will put the estate administration on hold until it is removed. [8] See Paragraph 22, Section B, titled Arbitration Procedures, regarding the requirement that you must submit a Notice of Dispute form before filing a refund arbitration claim. How to Contact StubHub: Customer Service for Buyers and Sellers - WikiHow If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Here's how you can use DoNotPay to appeal fees: Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Payments. This is how I got my money back from StubHub. I would - Reddit Another way you might reach the company is by sending them an email. StubHub is committed to providing a forum for resolving disputes with customers in a fair and efficient manner. Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. Tel: 205.795.6588 It's how you escalate your issue and tell the Legal Department the nature of your dispute and what you want AT&T to do for you (for example, refund a particular charge). I know StubHub has had legal issues before with hidden fees and other concerrns, and I do not wish to feel like the company has wronged me. 0000013147 00000 n San Francisco, CA 94105, A copy of the Notice of Dispute form is available through a link in the user agreement on StubHubs website (or by searching for StubHub notice of dispute on Google), and a copy is appended to this article as Exhibit A, StubHub Article, Notice of Dispute. StubHub will send any Notice to you to the physical address we have on file associated with your StubHub account; it is your responsibility to keep your physical address up to date. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. wikiHow is where trusted research and expert knowledge come together. Use of this website signifies your agreement to our, / Don't want the tickets I bought and want to dispute the charge with my credit card company. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Privacy Policy. Like others, I filed for a Notice of Dispute via certified mail to StubHub.

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