I got in my car and found him up another street. I will lose out on $700 because I now have to wait until Friday to pick up my package. Individuals who are deaf, hard of hearing, deaf-blind, or have . Monday Friday 8 AM 8:30 PM ET Theft, delay, or destruction of mail by Postal Service employees and contractors, Workers compensation fraud or other healthcare fraud, Internal affairs or complaints against executive personnel. Monday Friday 8 AM 8:30 PM ET To get help with stamps or other USPS merchandise, please see the following resources: 1-844-737-7826 . Consumer Affairs Mail Service Updates Site Now Called USPS Service Alerts. PDF "All About the USPS" If you still need more help, see the contact information for technical support, Postal Store orders, and more. View a complete list of what our Hotline can help you with; all other inquiries should be directed to the Postal Service or Postal Inspection Service. The webpage is organized to provide consumers . The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Call with questions about stamps or orders placed online through The Postal Store. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCCs TRS program: Access your states telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or. I am not judging people. Still nothing. Saturday 7 AM 6 PM ET, Comparing International Shipping Services, First-Class Package International Service. Postal Service Information and Contacts | Postal Regulatory Commission Consumer Affairs Office Locator | PostalPro Main Menu Mailing and Shipping Mailing Intelligent Mail Barcodes (IMb and IMcb) Full-Service Service Type Identifiers (STIDs) eInduction Seamless Acceptance Secure Destruction Enterprise Payment System (EPS) Mailing and Shipping Solutions Center Mailpiece Design Support Shipping Access theConsumer Affairs Office Locator tool. We are always home because we work from home. To find your local District Consumer and Industry Affairs Office: click here. When I mentioned it to the woman escalating my claim she said that was odd and against protocol. If you still need more help, see the contact information for technical support, Postal Store orders, and more. 25 Dorchester Ave. Boston MA 02205-9602. Ask a real person any government-related question for free. (248) 546-7107. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. If you need more help, please send us an email. BBB is here to help.. Alternately, you may email USPS byclickinghere. Please provide as much detail as you can. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Select an inquiry type that most closely relates to the complaint or question that you have. Postal Service, U.S.Postal Inspection Service, and Postal Regulatory Commission. If you need more help, please send us an email. If the document you are seeking is not available in our Document Library, please submit your FOIA request. The post office I think is stealing my packages investigates themselves? To get help with stamps or other USPS merchandise, please see the following resources: 1-844-737-7826 If you do not wish to provide contact information, you may submit your complaint anonymously. 4) Postal Headquarters Consumer and Industry Affairs: Finally, you can go right to the top. However, there is obviously another link in the **** chain that does not care and is allowing this bad behavior to continue. I want to to know to who? Monday Friday 8 AM 8:30 PM ET Send the numbers to bookhaven@aol.com Eastern Region Great Lakes Area Capital Metro Operations Northeast Area Pacific Area Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. Visit the. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. They always put the package inside by our door, where it is safe, and they ring the bell. U.S. Post Office | Niles, IL - Official Website Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation I have bills addressed to me which never arrived at my temporary address. Ste 501 Memphis, TN 38188-1001 . On two occasions, last year, the carrier put notices in our mailbox that we had to pick up a parcel from the Foothills **** location, even though several people were at home. Average of 1 Customer Reviews. This occurs when an employee with authority takes or fails to take, or threatens to take, a personnel action against another employee because such employee made a protected disclosure. The instructions include how to register for a Business Customer Gateway (BCG) account, add the IV-MTR service in the BCG, and receive and enter the authorization code. PCC Postal Administrators Award Spreadsheets, Area Inspiring Mail (AIM) National Meeting - July 28, 2021, Parcel Data Exchange (PDX) API Customer Guide, Hazardous, Restricted, and Perishable Mail Instructions, Cigarettes, Smokeless Tobacco, and Electronic Nicotine Delivery Systems, Publication 52 - Hazardous, Restricted, and Perishable Mail, USPS Ship through IV-MTR Data Delegation Request, Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Acceptance of Returned International Mail, Mailer Diversion Notification and Request Log, Informed Delivery PostalOne! The site is secure. It is now over a month and I am still unable to access my mailbox. To locate the post office nearest you: click here. See a list of all upcoming USPS holidays and events. If you're asking about a package or service that gave you a USPS Tracking number or confirmation number (e.g. Greater Boston Postal Customer Council - Contact Every other business has to have insurance to cover any mishaps or negligence so why can post office get away with it? Find your USPS district consumer affairs office to discuss your complaint by phone or by mail. See details. 2) Local Post Office: Local postmasters are responsible for ensuring that their customers receive prompt and efficient delivery and retail services. For the East Texas area, that office is located in Coppell near Dallas. If problems occur, they are in the best position to investigate the issue and fix the problem. EEO and No FEAR Act i have done reports with **** police, better business bureau, post master and the local post office. She was friendly and helpful. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601, FOIA/Privacy Act Post will do nothing but give a run around because THEY lost package. BBB is here to help. 19 complaints closed in the last 12 months. Customer service issues (such as poor service, wait times, postal vehicle parking/driving complaints, or similar concerns). BBB Business Profiles may not be reproduced for sales or promotional purposes. With the Postal Service solely responsible for mail delivery, they are almost always the one to contact. Resources | PostalPro - USPS Postal facilities are closed on federal holidays. Customer Care: Track: . If we do not have a number for your local field staffing or customer affairs office listed here send us their direct phone number and we will add it to the list like we did for the Ohio Valley and Kentuckiana Districts. On the website, you can also file a claim or request a refund for shipping. They even showed it in THEIR possession, but it never showed up and never scanned delivered. Learn more about what the Office of Inspector General FOIA Team can help you with. Hours of Operation Saturday 8 AM 6 PM ET. Consumer & Industry Contact (formerly Consumer Affairs) Office - USPS How do I Navigate the Interactive Voice Response (IVR) System? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Do you need information? Respond to your customers for free.. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. When they in fact did not. Please contact USPS for missing or delayed mail and packages here Email Us | USPS (force.com)Other questions regarding your mail or change of address? Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Emerging and Advanced Technology Promotion Guidebook, Tactile, Sensory and Interactive Promotion Guidebook, Mailers' Technical Advisory Committee (MTAC), MTAC Meeting Agendas, Presentations and Webinars, Membership and Administrative Information, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, PCC Postal Administrators Award Spreadsheets, National Virtual AIM Meeting- June 4, 2020, National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), For ideas on new or existing Promotions, please fill out, Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. How do I Navigate the Interactive Voice Response (IVR) System? - USPS Are you serious? Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2-8, 2008 > Area Consumer Affairs Managers and Customer Service Program Specialist Contacts District Name eDoc Technical Support for Mailers, Mailers' Technical Advisory Committee (MTAC), Membership and Administrative Information, MTAC Meeting Agendas, Presentations and Webinars, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, For ideas on new or existing Promotions, please fill out, Looking to implement tech in your mail?
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